Frequently Asked Questions
What is Adobe Acrobat Reader?
Acrobat Reader is a free program that allows you to view, search, and print files in PDF format (PDF = portable document format). Often users will discover that the Acrobat Reader is already installed on their computer, so you might want to search your hard drive or download the PDF file first, before you take the time to download the reader. The Acrobat Reader is a product of Adobe Corporation.
How do I get Adobe Reader
Click on this link to download the reader. http://www.adobe.com/products/acrobat/readstep2.html
After you have downloaded it, run the installer. You only need to do this once. If you already have Acrobat Reader, please make sure that you have the latest version.
If you are having trouble downloading, installing, or using the Adobe Acrobat Reader, you may seek support at Adobe's website. NextSunday cannot provide support for Acrobat Reader. (NextSunday does not provide Acrobat Reader. It is provided by Adobe Corporation from Adobe's website. NextSunday only provides a link to Adobe's website.)
Can I share the files I purchase with others?
By purchasing our files, you are agreeing to a usage license. The license is only for the purchaser. Thus, it is illegal to pass the file to others. Because many of our files are royalty-based, it is important that only paying users have access to our resources, since we want to reward our authors for their work. We appreciate your efforts to abide within the license agreement.
I'm looking for NextSunday Premium, how do I find it?
What was once NextSunday Premium is now available through Smyth & Helwys (www.helwys.com/premium). Better yet, access is included with any Formations, Uniform or Intersection Teaching Guide.
I'm looking for NextSunday Worship, how do I find it?
What was once NextSunday worship is now a free service of Smyth & Helwys Publishing. Just go to www.helwys.com and click on "worship" in the sidebar to find it.
I would rather have a printed version of the material. How do I get one?
Because NextSunday is a service of Smyth & Helwys Publishing, who is also a print publisher, we often have printed versions of the same resources found on NextSunday.com. If a product has a print version available, there will be a handy button on the resource's page. Or, feel free to call our toll-free number for more information on print resources. 1-800-747-3016.
When I try to print a color page on my black & white printer, it prints solid black. What should I do?
Set your printer's resolution to "grayscale" rather than "color" or "black and white."
I downloaded Acrobat Reader and the NextSunday file. When I try to open the file I get error messages suggesting the file might be damaged. What do I do?
All NextSunday files are tested to be sure they download properly. Errors are often associated with an improperly installed Acrobat Reader or a software conflict. Email support@nextsunday.com to request a check of a PDF file for damage.
The best place to seek solutions for Adobe Acrobat Reader is Adobe's website. NextSunday cannot provide support for Acrobat Reader. (NextSunday does not provide Acrobat Reader. It is provided by Adobe Corporation from Adobe's website. NextSunday provides only a link to Adobe's website.)
Can I use church's account number for NextSunday.com purchases?
Yes! You may order using your Smyth & Helwys account number and a Purchase Order number. If you wish to establish an account, contact customer service at 1-800-747-3016.
I love NextSunday! Do you offer other online services?
Sure! Find free Bibleland photos at nextsundaygallery.com, get free online worship helps at helwys.com (click on "worship" in the sidebar), or create a private website for your small group, choir or committee at calebscafe.com (online Bible study is also offered by Caleb's Cafe).
Have more questions or comments? Send them to info@nextsunday.com
